Last Updated: February 23, 2026
Verified Advisors (“we,” “our,” or “us”) operates VerifiedAdvisors.ca, Canada’s directory of license-verified financial professionals. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website verifiedadvisors.ca (the “Site”).
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
1. Information We Collect
We collect information that serves the purpose of connecting users with mortgage professionals and improving our directory services.
A. Personal Data We may collect personally identifiable information that you voluntarily provide to us, including:
From Consumers:
– Name
– Email address
– Phone number
– Location/City
– Advisor search preferences or inquiries
From Financial Advisors:
– Name and professional credentials
– License number and regulatory body
– Email address and phone number
– Business location
– Specialties and services offered
– Payment information (for Premium subscriptions)
B. Derivative Data Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
2. How We Use Your Information
We use the information we collect to:– Verify advisor licenses with provincial regulatory authorities
– Verify advisor licenses with provincial regulatory authorities
– Connect consumers with verified financial professionals
– Operate and maintain the functionality of the Site
– Monitor license status and send expiry notifications to advisors
– Process Premium subscription payments
– Send administrative information, such as updates to terms or policies
– Respond to comments, questions, and customer service requests
– Prevent fraudulent transactions and monitor against theft
– Improve our services and user experience
3. Disclosure of Your Information
We respect your privacy and do not sell your personal data to bulk mailing lists. However, we may share information in the following situations:
A. With Mortgage Brokers If you use a contact form to inquire about a specific broker, the information you enter (Name, Email, Phone) will be shared directly with that specific broker so they can respond to your request.
B. Service Providers We may share information with third parties that perform services for us, such as:
– Website hosting (Kinsta)
– Data analysis (Google Analytics)
– Email delivery and marketing services (Mailchimp)
– Payment processing (Stripe)
– License verification services
C. Legal Requirements We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of users of the Site.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can remove or reject cookies through your browser settings, but this may affect the availability and functionality of the Site.
5. Third-Party Websites
The Site contains links to third-party websites (such as LinkedIn profiles or external broker websites) that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Information for Mortgage Advisors
Advisor profiles on VerifiedAdvisors.ca are compiled from:
– Publicly available license information from regulatory bodies
– Information voluntarily submitted by advisors
– Verification data obtained from provincial regulatory authorities
If you are an advisor listed on this site and wish to claim, edit, or remove your profile, or upgrade to Premium verification status, please contact us at the email below.
8. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights to access or delete your data, please contact us at:
Verified Advisors Email: support@verifiedadvisors.ca
Location: Vancouver, British Columbia, Canada
9. Your Privacy Rights
You have the right to:
– Access the personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your personal information
– Opt-out of marketing communications
– Withdraw consent at any time
To exercise these rights, contact us at support@verifiedadvisors.ca
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
We encourage you to review this Privacy Policy periodically for any changes.